February 19, 2018
Think about it, the name of the game nowadays is adaptability and responsiveness- these are the two most common traits that can help you establish a solid customer base or professional reputation to help you take leaps and bounds for your professional organization.
It matters not whether you are in a service-based or industry-related sector, being kept abreast of the latest in innovative and groundbreaking technologies can definitely get you ahead of your competition. Having the best-in-class IT services specialists to help you respond and adapt to market changes is well worth the risk and cost.
Information technology (IT) has been dominating the field of commerce- both in the traditional and e-commerce settings. IT support has now become one of the biggest assets that have been responsible for streamlining operations from the small to large corporate organizations.
IT is becoming a dominant force in the market
Consider this, IT plays a major role in digital marketing, data sciences, business intelligence and mobile currency ecosystems just to name a few. In 2017, revenues for information technology products and services have been forecasted to reach $2.4 trillion, which is a 3.5% increase from 2016, according to IT global think tank International Data Corporation (IDC).
Conservative estimates from the IDC could even point to a possible hike in the figure to about $2.6 trillion by 2020.
Studies have shown that a 10% increase in broadband penetration can lead to a 1.4% increase in GDP growth in emerging markets. Surprisingly, this GDP growth can be felt in countries adopting mobile money or technologies that facilitate financial transactions.
Surge in demand for IT support specialists
Many companies are heeding the call of the times and in this case, IT support specialists are getting a lot of preferential treatment in 2018 and with good reasons to support it.
Technology giant Google and training development firm Coursera has partnered to launch an intensive program to train more IT support specialists to meet the growing demand for IT support worldwide.
Statistics have shown that by 2018, there are around 180,000 unfilled IT support position in the US alone with good compensation and benefits packages for most, if not all, of these vacant positions. The training program has been made available online at a very minimal cost to make it more accessible to those who want to avail of the training program.
Evolving technologies, artificial intelligence, and automation
Let’s face it, evolving technologies are helping shape the world of commerce and finance, along with artificial intelligence aimed at improving the environment for commerce and trading.
IT plays a major role in all these from finance to healthcare the evolution of technology is fast changing the global landscape.
So what’s in store for IT support? All roads go to IT and it’s high time to join the ride.